Author, as appears in the article.: Brunet, Ignasi; Alarcon, Amado;

Department: Gestió d'Empreses

URV's Author/s: Alarcón Alarcón, Amado

Keywords: Total quality management Teamwork Quality control

Abstract: This paper analyzes the relationship between Quality Management and Human Resources, from the standpoint of a research undertaken in Catalonia. The research has consisted in confronting the new style of management that is derived from Total Quality Management. This model of management stresses the need for caring the most valuable resource of a company: Human Resources. The reason for that is the need for achieving a greater degree of integration and identification of the worker to the company, in the pursuing of increases of productivity, both individual and organisational, that increases competitiveness, as one of the aspects that characterises Total Quality Management is its preoccupation for the vinculation of the Human resources area to organisational results, in order to justify in, which measure this is adding value.

Thematic Areas: Sociology Sociologia i política Sociología Social sciences (miscellaneous) Social sciences (all) Revistas de ciencias sociales Interdisciplinar General social sciences Economia Ciencias sociales Ciencias políticas y sociología Ciências agrárias i Ciência política e relações internacionais

licence for use: https://creativecommons.org/licenses/by/4.0/deed.en

ISSN: 00349712

Author's mail: amado.alarcon@urv.cat

Author identifier: 0000-0003-4640-2681

Record's date: 2023-04-29

Papper version: info:eu-repo/semantics/publishedVersion

Link to the original source: http://revintsociologia.revistas.csic.es/index.php/revintsociologia/article/view/53

Licence document URL: http://repositori.urv.cat/ca/proteccio-de-dades/

Papper original source: Revista Internacional De Sociologia. 65 (47): 73-98

APA: Brunet, Ignasi; Alarcon, Amado; (2007). Quality and human resources in hotel sector in Catalonia. Revista Internacional De Sociologia, 65(47), 73-98

Article's DOI: https://doi.org/10.3989/ris.2007.i47.53

Entity: Universitat Rovira i Virgili

Journal publication year: 2007

Publication Type: Journal Publications