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Quality improvement in healthcare: Six Sigma systematic review

  • Identification data

    Identifier: imarina:6159134
    Authors:
    Ninerola, AngelsSanchez-Rebull, Maria-VictoriaHernandez-Lara, Ana-Beatriz
    Abstract:
    © 2020 Elsevier B.V. Six Sigma has been widely used in the healthcare sector as a management tool to improve patient quality and safety. The objective of this study is to identify opportunities for its implementation through literature analysis. A literature review has been carried out since the first publication of Six Sigma in the sector appeared until 2017, 20 years in all. To this end, it has been used three databases: MEDLINE, Web of Science (Core Collection) and Scopus. Accordance with the 196 articles of our database, it is found that: (1) Six Sigma publications in healthcare sector have been carried out mostly in the USA, (2) multiple specialities and services have used this tool, among them, we can emphasize the operating room and radiology service, (3) the case study has been the most used methodology and, (4) the objectives are focused mainly on achieving reductions of time, costs and errors, for the improvement of the quality and the satisfaction of the patients. This review seeks to serve healthcare professionals to know the benefits that Six Sigma can generate in processes that take place in a health center, hospital or other organizations in the sector.
  • Others:

    Author, as appears in the article.: Ninerola, Angels; Sanchez-Rebull, Maria-Victoria; Hernandez-Lara, Ana-Beatriz
    Department: Gestió d'Empreses
    URV's Author/s: Hernandez Lara, Ana Beatriz / Niñerola Monserrat, Angels / Sánchez Rebull, María Victoria
    Keywords: Six sigma Quality improvement Literature review Healthcare Bibliometric six sigma quality improvement literature review bibliometric
    Abstract: © 2020 Elsevier B.V. Six Sigma has been widely used in the healthcare sector as a management tool to improve patient quality and safety. The objective of this study is to identify opportunities for its implementation through literature analysis. A literature review has been carried out since the first publication of Six Sigma in the sector appeared until 2017, 20 years in all. To this end, it has been used three databases: MEDLINE, Web of Science (Core Collection) and Scopus. Accordance with the 196 articles of our database, it is found that: (1) Six Sigma publications in healthcare sector have been carried out mostly in the USA, (2) multiple specialities and services have used this tool, among them, we can emphasize the operating room and radiology service, (3) the case study has been the most used methodology and, (4) the objectives are focused mainly on achieving reductions of time, costs and errors, for the improvement of the quality and the satisfaction of the patients. This review seeks to serve healthcare professionals to know the benefits that Six Sigma can generate in processes that take place in a health center, hospital or other organizations in the sector.
    Thematic Areas: Sociologia i política Saúde coletiva Odontología Medicine (miscellaneous) Medicina ii Medicina i Health policy & services Health policy Health care sciences & services General medicine Engenharias iii Engenharias i Ciencias sociales
    ISSN: 01688510
    Author's mail: angels.ninerola@urv.cat mariavictoria.sanchez@urv.cat mariavictoria.sanchez@urv.cat anabeatriz.hernandez@urv.cat
    Author identifier: 0000-0001-5598-1203 0000-0003-0326-5699 0000-0002-9920-4104 0000-0003-0326-5699 0000-0002-9920-4104 0000-0002-8110-9328
    Record's date: 2024-08-24
    Papper version: info:eu-repo/semantics/acceptedVersion
    Link to the original source: https://www.sciencedirect.com/science/article/abs/pii/S016885102030004X
    Licence document URL: https://repositori.urv.cat/ca/proteccio-de-dades/
    Papper original source: Health Policy. 124 (4): 438-445
    APA: Ninerola, Angels; Sanchez-Rebull, Maria-Victoria; Hernandez-Lara, Ana-Beatriz (2020). Quality improvement in healthcare: Six Sigma systematic review. Health Policy, 124(4), 438-445. DOI: 10.1016/j.healthpol.2020.01.002
    Article's DOI: 10.1016/j.healthpol.2020.01.002
    Entity: Universitat Rovira i Virgili
    Journal publication year: 2020
    Publication Type: Journal Publications
  • Keywords:

    Health Care Sciences & Services,Health Policy,Health Policy & Services,Medicine (Miscellaneous)
    Six sigma
    Quality improvement
    Literature review
    Healthcare
    Bibliometric
    six sigma
    quality improvement
    literature review
    bibliometric
    Sociologia i política
    Saúde coletiva
    Odontología
    Medicine (miscellaneous)
    Medicina ii
    Medicina i
    Health policy & services
    Health policy
    Health care sciences & services
    General medicine
    Engenharias iii
    Engenharias i
    Ciencias sociales
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