Author, as appears in the article.: Ninerola, Angels; Sanchez-Rebull, Maria-Victoria; Hernandez-Lara, Ana-Beatriz
Department: Gestió d'Empreses
URV's Author/s: Hernandez Lara, Ana Beatriz / Niñerola Monserrat, Angels / Sánchez Rebull, María Victoria
Keywords: Six sigma Quality improvement Literature review Healthcare Bibliometric six sigma quality improvement literature review bibliometric
Abstract: © 2020 Elsevier B.V. Six Sigma has been widely used in the healthcare sector as a management tool to improve patient quality and safety. The objective of this study is to identify opportunities for its implementation through literature analysis. A literature review has been carried out since the first publication of Six Sigma in the sector appeared until 2017, 20 years in all. To this end, it has been used three databases: MEDLINE, Web of Science (Core Collection) and Scopus. Accordance with the 196 articles of our database, it is found that: (1) Six Sigma publications in healthcare sector have been carried out mostly in the USA, (2) multiple specialities and services have used this tool, among them, we can emphasize the operating room and radiology service, (3) the case study has been the most used methodology and, (4) the objectives are focused mainly on achieving reductions of time, costs and errors, for the improvement of the quality and the satisfaction of the patients. This review seeks to serve healthcare professionals to know the benefits that Six Sigma can generate in processes that take place in a health center, hospital or other organizations in the sector.
Thematic Areas: Sociologia i política Saúde coletiva Odontología Medicine (miscellaneous) Medicina ii Medicina i Health policy & services Health policy Health care sciences & services General medicine Engenharias iii Engenharias i Ciencias sociales
ISSN: 01688510
Author's mail: angels.ninerola@urv.cat mariavictoria.sanchez@urv.cat mariavictoria.sanchez@urv.cat anabeatriz.hernandez@urv.cat
Author identifier: 0000-0001-5598-1203 0000-0003-0326-5699 0000-0002-9920-4104 0000-0003-0326-5699 0000-0002-9920-4104 0000-0002-8110-9328
Record's date: 2024-08-24
Papper version: info:eu-repo/semantics/acceptedVersion
Licence document URL: https://repositori.urv.cat/ca/proteccio-de-dades/
Papper original source: Health Policy. 124 (4): 438-445
APA: Ninerola, Angels; Sanchez-Rebull, Maria-Victoria; Hernandez-Lara, Ana-Beatriz (2020). Quality improvement in healthcare: Six Sigma systematic review. Health Policy, 124(4), 438-445. DOI: 10.1016/j.healthpol.2020.01.002
Entity: Universitat Rovira i Virgili
Journal publication year: 2020
Publication Type: Journal Publications
Repositori URV