Articles producció científica> Gestió d'Empreses

Game learning analytics of instant messaging and online discussion forums in higher education

  • Identification data

    Identifier: imarina:9226183
    Authors:
    Beatriz Hernandez-Lara, AnaPerera-Lluna, AlexandreSerradell-Lopez, Enric
    Abstract:
    Purpose With the growth of digital education, students increasingly interact in a variety of ways. The potential effects of these interactions on their learning process are not fully understood and the outcomes may depend on the tool used. This study explores the communication patterns and learning effectiveness developed by students using two basic synchronous and asynchronous communication tools in e-learning environments, specifically business simulation games. Design/methodology/approach The authors conduct a quasi-experiment research with 478 online business students, 267 of whom used online discussion forums and 211 interacted via an instant messaging app. The application of learning analytics and text mining on natural language processing allows us to explore the student communication patterns with each of tools and their effectiveness in terms of learning. Findings The results confirm the complementarity of the communication tools, asynchronous tools being especially the suitable for task-related communication and synchronous ones for speeding up and facilitating student social interactions. Originality/value The main value of this research lies in the use of data analytics and text mining to access and analyse the content of student interactions to assess the learning process in greater depth, comparing synchronous and asynchronous learning modes, considering that little is known about the impact of online synchronous interaction or instant messaging, and even less about the different features, content and performance that emerge when these two learner interaction modalities are compared.
  • Others:

    Author, as appears in the article.: Beatriz Hernandez-Lara, Ana; Perera-Lluna, Alexandre; Serradell-Lopez, Enric
    Department: Gestió d'Empreses
    URV's Author/s: Hernandez Lara, Ana Beatriz
    Keywords: System Student interactions Satisfaction Perception Participation Online messaging apps Online discussion forums Logs Learners Interactivity Higher education Game learning analytics Data mining Business Achievement
    Abstract: Purpose With the growth of digital education, students increasingly interact in a variety of ways. The potential effects of these interactions on their learning process are not fully understood and the outcomes may depend on the tool used. This study explores the communication patterns and learning effectiveness developed by students using two basic synchronous and asynchronous communication tools in e-learning environments, specifically business simulation games. Design/methodology/approach The authors conduct a quasi-experiment research with 478 online business students, 267 of whom used online discussion forums and 211 interacted via an instant messaging app. The application of learning analytics and text mining on natural language processing allows us to explore the student communication patterns with each of tools and their effectiveness in terms of learning. Findings The results confirm the complementarity of the communication tools, asynchronous tools being especially the suitable for task-related communication and synchronous ones for speeding up and facilitating student social interactions. Originality/value The main value of this research lies in the use of data analytics and text mining to access and analyse the content of student interactions to assess the learning process in greater depth, comparing synchronous and asynchronous learning modes, considering that little is known about the impact of online synchronous interaction or instant messaging, and even less about the different features, content and performance that emerge when these two learner interaction modalities are compared.
    Thematic Areas: Pedagogical & educational research Life-span and life-course studies Education & educational research Education Ciencias sociales Business, management and accounting (miscellaneous)
    licence for use: https://creativecommons.org/licenses/by/3.0/es/
    Author's mail: anabeatriz.hernandez@urv.cat
    Author identifier: 0000-0002-8110-9328
    Record's date: 2024-08-24
    Papper version: info:eu-repo/semantics/submittedVersion
    Link to the original source: https://www.emerald.com/insight/content/doi/10.1108/ET-11-2020-0334/full/html?msclkid=106c5dbeab6211ec98a6167ce29442ca
    Licence document URL: https://repositori.urv.cat/ca/proteccio-de-dades/
    Papper original source: Education And Training. 63 (9): 1288-1308
    APA: Beatriz Hernandez-Lara, Ana; Perera-Lluna, Alexandre; Serradell-Lopez, Enric (2021). Game learning analytics of instant messaging and online discussion forums in higher education. Education And Training, 63(9), 1288-1308. DOI: 10.1108/ET-11-2020-0334
    Article's DOI: 10.1108/ET-11-2020-0334
    Entity: Universitat Rovira i Virgili
    Journal publication year: 2021
    Publication Type: Journal Publications
  • Keywords:

    Business, Management and Accounting (Miscellaneous),Education,Education & Educational Research,Life-Span and Life-Course Studies
    System
    Student interactions
    Satisfaction
    Perception
    Participation
    Online messaging apps
    Online discussion forums
    Logs
    Learners
    Interactivity
    Higher education
    Game learning analytics
    Data mining
    Business
    Achievement
    Pedagogical & educational research
    Life-span and life-course studies
    Education & educational research
    Education
    Ciencias sociales
    Business, management and accounting (miscellaneous)
  • Documents:

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