Author, as appears in the article.: Beatriz Hernandez-Lara, Ana; Perera-Lluna, Alexandre; Serradell-Lopez, Enric
Department: Gestió d'Empreses
URV's Author/s: Hernandez Lara, Ana Beatriz
Keywords: System Student interactions Satisfaction Perception Participation Online messaging apps Online discussion forums Logs Learners Interactivity Higher education Game learning analytics Data mining Business Achievement
Abstract: Purpose With the growth of digital education, students increasingly interact in a variety of ways. The potential effects of these interactions on their learning process are not fully understood and the outcomes may depend on the tool used. This study explores the communication patterns and learning effectiveness developed by students using two basic synchronous and asynchronous communication tools in e-learning environments, specifically business simulation games. Design/methodology/approach The authors conduct a quasi-experiment research with 478 online business students, 267 of whom used online discussion forums and 211 interacted via an instant messaging app. The application of learning analytics and text mining on natural language processing allows us to explore the student communication patterns with each of tools and their effectiveness in terms of learning. Findings The results confirm the complementarity of the communication tools, asynchronous tools being especially the suitable for task-related communication and synchronous ones for speeding up and facilitating student social interactions. Originality/value The main value of this research lies in the use of data analytics and text mining to access and analyse the content of student interactions to assess the learning process in greater depth, comparing synchronous and asynchronous learning modes, considering that little is known about the impact of online synchronous interaction or instant messaging, and even less about the different features, content and performance that emerge when these two learner interaction modalities are compared.
Thematic Areas: Pedagogical & educational research Life-span and life-course studies Education & educational research Education Ciencias sociales Business, management and accounting (miscellaneous)
licence for use: https://creativecommons.org/licenses/by/3.0/es/
Author's mail: anabeatriz.hernandez@urv.cat
Author identifier: 0000-0002-8110-9328
Record's date: 2024-08-24
Papper version: info:eu-repo/semantics/submittedVersion
Link to the original source: https://www.emerald.com/insight/content/doi/10.1108/ET-11-2020-0334/full/html?msclkid=106c5dbeab6211ec98a6167ce29442ca
Licence document URL: https://repositori.urv.cat/ca/proteccio-de-dades/
Papper original source: Education And Training. 63 (9): 1288-1308
APA: Beatriz Hernandez-Lara, Ana; Perera-Lluna, Alexandre; Serradell-Lopez, Enric (2021). Game learning analytics of instant messaging and online discussion forums in higher education. Education And Training, 63(9), 1288-1308. DOI: 10.1108/ET-11-2020-0334
Article's DOI: 10.1108/ET-11-2020-0334
Entity: Universitat Rovira i Virgili
Journal publication year: 2021
Publication Type: Journal Publications