Revistes Publicacions URV: Revista Internacional de Organizaciones = International Journal of Organizations > 2013

Trust in Management under Post-bureaucratic Conditions: The Case of Finnish Civil Servants

  • Identification data

    Identifier: RP:849
    Handle: https://hdl.handle.net/20.500.11797/RP849
    Authors:
    Pyöriä, PasiKoivumäki, Jaakko
    Abstract:
    The Finnish state administration has recently undergone a wave of reformstowards decentralized decision-making and increased flexibility in organizing work.Traditional bureaucracy, however, has its virtues. Based on a survey and qualitativeinterview material, the results presented in this paper indicate that many characteristicsof bureaucracy, such as well-defined work roles and hierarchical control, facilitate trustamong employees. In contrast, the current post-bureaucratic model of organizing workmay increase insecurity and decrease trust.

  • Others:

    URV's Author/s: Pyöriä, Pasi Koivumäki, Jaakko
    Keywords: Finland State administration Trust Public sector Bureaucracy
    Abstract: The Finnish state administration has recently undergone a wave of reformstowards decentralized decision-making and increased flexibility in organizing work.Traditional bureaucracy, however, has its virtues. Based on a survey and qualitativeinterview material, the results presented in this paper indicate that many characteristicsof bureaucracy, such as well-defined work roles and hierarchical control, facilitate trustamong employees. In contrast, the current post-bureaucratic model of organizing workmay increase insecurity and decrease trust.
    Journal publication year: 2013
    Publication Type: info:eu-repo/semantics/publishedVersion info:eu-repo/semantics/article

  • Keywords:

    Finland
    State administration
    Trust
    Public sector
    Bureaucracy

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