Spontaneous use of ChatGPT for mental health support: an exploratory study

Identifier:  imarina:9499055

Handle: https://hdl.handle.net/20.500.11797/imarina9499055

Authors:  Diaz L; Huguet A

Abstract:
Aim ChatGPT is increasingly used as an informal tool for mental health support, despite limited empirical evidence. Subject and methods This mixed-methods study explored ChatGPT use for mental-health purposes, examining perceived benefits and barriers, and age-related differences. In phase 1, semi-structured interviews with 12 university students informed the development of a 19-item online survey, administered to Catalan-speaking individuals aged 16 and older. Results Interviews revealed diverse usage patterns. Between January and June 2025, 500 participants (age range 16-90 years, M 41.15, SD 17.7) completed the survey. Overall, 74.6% (n = 373) reported using ChatGPT, but only 17.2% (n = 86) had consulted it for mental health support and typically did so infrequently (