Documents de treball producció científicaXarxa de Referència en Economia Aplicada (XREAP)

A logistic regression approach to estimating customer profit loss due to lapses in insurance

  • Dades identificatives

    Identificador:  PC:2414
    Autors:  Alcañiz, Manuela; Pérez Marín, Ana María; Guillén, Montserrat
    Resum:
    This article focuses on business risk management in the insurance industry. A methodology for estimating the profit loss caused by each customer in the portfolio due to policy cancellation is proposed. Using data from a European insurance company, customer behaviour over time is analyzed in order to estimate the probability of policy cancelation and the resulting potential profit loss due to cancellation. Customers may have up to two different lines of business contracts: motor insurance and other diverse insurance (such as, home contents, life or accident insurance). Implications for understanding customer cancellation behaviour as the core of business risk management are outlined.
  • Altres:

    Editor: Xarxa de Referència en Economia Aplicada (XREAP)
    Data: 2011-10
    Identificador: http://hdl.handle.net/2072/171085
    Departament/Institut: Xarxa de Referència en Economia Aplicada (XREAP)
    Idioma: eng
    Autor: Alcañiz, Manuela, Pérez Marín, Ana María, Guillén, Montserrat
    Relació: XREAP; 2011-13
    Format: application/pdf, 187827 bytes, 40 p.
  • Paraules clau:

    336 - Finances. Banca. Moneda. Borsa
    33 - Economia
    Anàlisi de regressió
    Gestió del risc
    Assegurances
    Regression analysis
    Risk management
    Insurance
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