The adaptation of SMEs to digital environments: impact on internal management and decision-making

Identifier:  TFG:10314

Handle: https://hdl.handle.net/20.500.11797/TFG10314

Authors:  Alegria Plana, Arnau

Abstract:
This Bachelor’s Thesis analyzes how SMEs approach digitalization and the impact it has on internal management and decision-making. The study combines a theoretical review with a questionnaire directed at companies to assess their level of digitalization, the tools they use, the main barriers they face, and their future needs. The results reveal an uneven state of digitalization: while companies are making progress—primarily with basic tools—there remains significant room for improvement regarding data usage, technological integration, and the strategic leveraging of digital tools.