Autor segons l'article: Brunet, Ignasi; Alarcon, Amado;
Departament: Gestió d'Empreses
Autor/s de la URV: Alarcón Alarcón, Amado
Paraules clau: Total quality management Teamwork Quality control
Resum: This paper analyzes the relationship between Quality Management and Human Resources, from the standpoint of a research undertaken in Catalonia. The research has consisted in confronting the new style of management that is derived from Total Quality Management. This model of management stresses the need for caring the most valuable resource of a company: Human Resources. The reason for that is the need for achieving a greater degree of integration and identification of the worker to the company, in the pursuing of increases of productivity, both individual and organisational, that increases competitiveness, as one of the aspects that characterises Total Quality Management is its preoccupation for the vinculation of the Human resources area to organisational results, in order to justify in, which measure this is adding value.
Àrees temàtiques: Sociology Sociologia i política Sociología Social sciences (miscellaneous) Social sciences (all) Revistas de ciencias sociales Interdisciplinar General social sciences Economia Ciencias sociales Ciencias políticas y sociología Ciências agrárias i Ciência política e relações internacionais
Accès a la llicència d'ús: https://creativecommons.org/licenses/by/4.0/deed.en
ISSN: 00349712
Adreça de correu electrònic de l'autor: amado.alarcon@urv.cat
Identificador de l'autor: 0000-0003-4640-2681
Data d'alta del registre: 2023-04-29
Versió de l'article dipositat: info:eu-repo/semantics/publishedVersion
Referència a l'article segons font original: Revista Internacional De Sociologia. 65 (47): 73-98
Referència de l'ítem segons les normes APA: Brunet, Ignasi; Alarcon, Amado; (2007). Quality and human resources in hotel sector in Catalonia. Revista Internacional De Sociologia, 65(47), 73-98
URL Document de llicència: https://repositori.urv.cat/ca/proteccio-de-dades/
Entitat: Universitat Rovira i Virgili
Any de publicació de la revista: 2007
Tipus de publicació: Journal Publications
Repositori URV