Autor según el artículo: Brunet, Ignasi; Alarcon, Amado;
Departamento: Gestió d'Empreses
Autor/es de la URV: Alarcón Alarcón, Amado
Palabras clave: Total quality management Teamwork Quality control
Resumen: This paper analyzes the relationship between Quality Management and Human Resources, from the standpoint of a research undertaken in Catalonia. The research has consisted in confronting the new style of management that is derived from Total Quality Management. This model of management stresses the need for caring the most valuable resource of a company: Human Resources. The reason for that is the need for achieving a greater degree of integration and identification of the worker to the company, in the pursuing of increases of productivity, both individual and organisational, that increases competitiveness, as one of the aspects that characterises Total Quality Management is its preoccupation for the vinculation of the Human resources area to organisational results, in order to justify in, which measure this is adding value.
Áreas temáticas: Sociology Sociologia i política Sociología Social sciences (miscellaneous) Social sciences (all) Revistas de ciencias sociales Interdisciplinar General social sciences Economia Ciencias sociales Ciencias políticas y sociología Ciências agrárias i Ciência política e relações internacionais
Acceso a la licencia de uso: https://creativecommons.org/licenses/by/4.0/deed.en
ISSN: 00349712
Direcció de correo del autor: amado.alarcon@urv.cat
Identificador del autor: 0000-0003-4640-2681
Fecha de alta del registro: 2023-04-29
Versión del articulo depositado: info:eu-repo/semantics/publishedVersion
Referencia al articulo segun fuente origial: Revista Internacional De Sociologia. 65 (47): 73-98
Referencia de l'ítem segons les normes APA: Brunet, Ignasi; Alarcon, Amado; (2007). Quality and human resources in hotel sector in Catalonia. Revista Internacional De Sociologia, 65(47), 73-98
URL Documento de licencia: https://repositori.urv.cat/ca/proteccio-de-dades/
Entidad: Universitat Rovira i Virgili
Año de publicación de la revista: 2007
Tipo de publicación: Journal Publications
Repositori URV