Autor segons l'article: Vaagan, Robert Wallace; Torkkola, Sinikka; Sendra, Anna; Farre, Jordi; Lovari, Alessandro
Departament: Estudis de Comunicació
Autor/s de la URV: Farré Coma, Jorge / SENDRA TOSET, ANNA
Paraules clau: Systems Social media Patient-centered care Healthcare communication Eu Digitization Covid-19 pandemic
Resum: This article provides a critical analysis of the digitization of healthcare communication in Italy, Finland, Norway, and Spain. Particularly, we focus on organizational communication and interactions among institutions, providers, and patients. A qualitative content analysis was conducted on data collected between January and May 2019 from (a) documents and policies and (b) interviews in each country with health-related key experts. Results indicate that Finland and Norway are closer than Italy and Spain to the EU discourse concerning the digitization of healthcare communication. Despite what we see as two roads of innovation, all four countries share problems such as the transition toward patient-centered care and the standardization of e-services at different levels. Given that the COVID-19 pandemic has accelerated these practices since March 2020, this article suggests that European digitization of healthcare is undergoing rapid change that warrants broader analysis.
Àrees temàtiques: Saúde coletiva Medicina ii Media studies and communication Interdisciplinary research in the social sciences Información y documentación Filosofía Comunicació i informació Comunicação e informação Communication Ciencias sociales Ciências sociais aplicadas i Ciencias humanas Arquitetura e urbanismo
Accès a la llicència d'ús: https://creativecommons.org/licenses/by/3.0/es/
Adreça de correu electrònic de l'autor: jordi.farre@urv.cat
Identificador de l'autor: 0000-0002-4465-911X
Data d'alta del registre: 2024-10-12
Versió de l'article dipositat: info:eu-repo/semantics/publishedVersion
Enllaç font original: https://ijoc.org/index.php/ijoc/article/view/15399
URL Document de llicència: https://repositori.urv.cat/ca/proteccio-de-dades/
Referència a l'article segons font original: International Journal Of Communication. 15 1718-1740
Referència de l'ítem segons les normes APA: Vaagan, Robert Wallace; Torkkola, Sinikka; Sendra, Anna; Farre, Jordi; Lovari, Alessandro (2021). A Critical Analysis of the Digitization of Healthcare Communication in the EU: A Comparison of Italy, Finland, Norway, and Spain. International Journal Of Communication, 15(), 1718-1740
Entitat: Universitat Rovira i Virgili
Any de publicació de la revista: 2021
Tipus de publicació: Journal Publications
Repositori URV