Articles producció científicaGestió d'Empreses

Qualitative analysis of supply and demand of the balanced scorecard: Consultants versus information users

  • Identification data

    Identifier:  PC:848
    Handle: https://hdl.handle.net/20.500.11797/PC848
    Authors:  Sánchez, M.V.; Campa, F.; Banchieri, L.C.
    Abstract:
    The purpose of this paper is to analyze, using qualitative methodology, the supply and demand about balanced scorecard in order to understand why it is not used primarily as a strategic management system; as far as this is the main utility of the model according to their creators. So, 11 interviews were carried out from two different groups of companies, that is, consultants of balanced scorecard on the one hand and users on the other. The investigation concluded that while consulting firms offer and sell it as a management strategy, users highlight is as operational tool.

  • Others:

    Link to the original source: https://academicjournals.org/journal/AJBM/article-abstract/39F400821683
    Article's DOI: 10.5897/AJBM11.2887
    Journal publication year: 2012
    Entity: Universitat Rovira i Virgili.
    Paper version: info:eu-repo/semantics/publishedVersion
    First page: 5061
    URV's Author/s: Banchieri, Lucía-Clara; Campa-Planas, Fernando; Sánchez-Rebull, Maria Victoria
    Department: Gestió d'Empreses
    Licence document URL: https://repositori.urv.cat/ca/proteccio-de-dades/
    Last page: 5065
    Keyword in other language: Balanced Scorecard, Sistemas de Información, Consultoría, cuadro de mando integral
    ISSN: 1993-8233
    Author, as appears in the article.: Sánchez, M.V., Campa, F., Banchieri, L.C.
    licence for use: https://creativecommons.org/licenses/by/3.0/es/
    Journal volume: 6