Autor según el artículo: Hernandez-Maskivker, Gilda-Maria; Nicolau, Juan L; Ryan, Gerard; Valverde, Mireia
Departamento: Gestió d'Empreses
Autor/es de la URV: HERNÁNDEZ MASKIVKER, GILDA MARÍA / Ryan, Gerard Anthony / Valverde Aparicio, Mireia
Palabras clave: Waiting times Quantile regression Priority Loss aversion Express pass
Resumen: © 2018 Elsevier Ltd This article introduces the notions of reference dependence and loss aversion to the analysis of waiting times in tourism to examine their effects on people's willingness to pay (WTP). The empirical study carried out using quantile regression confirms that visitors to theme parks who are willing to pay a high price for express passes are reference-dependent (their WTP for an express pass is influenced by the difference between the expected waiting time and the perceived waiting time) and loss averse (a loss in waiting time, i.e. waiting longer than expected, has a greater effect on WTP as this loss is more annoying than an equal-sized gain in waiting time being satisfying). The implications of these findings for the literature on waiting in services are considered.
Áreas temáticas: Transportation Tourism, leisure and hospitality management Strategy and management Management Interdisciplinary research in the social sciences Interdisciplinar Hospitality, leisure, sport & tourism Environmental studies Engenharias iii Educação física Economia Development Ciencias sociales Ciências ambientais Biodiversidade Administração pública e de empresas, ciências contábeis e turismo
Acceso a la licencia de uso: https://creativecommons.org/licenses/by/3.0/es/
ISSN: 02615177
Direcció de correo del autor: mireia.valverde@urv.cat gerard.ryan@urv.cat
Identificador del autor: 0000-0002-0174-3207 0000-0002-5008-9862
Fecha de alta del registro: 2024-06-28
Versión del articulo depositado: info:eu-repo/semantics/acceptedVersion
Enlace a la fuente original: https://www.sciencedirect.com/science/article/abs/pii/S0261517718302383
Referencia al articulo segun fuente origial: Tourism Management. 71 165-172
Referencia de l'ítem segons les normes APA: Hernandez-Maskivker, Gilda-Maria; Nicolau, Juan L; Ryan, Gerard; Valverde, Mireia (2019). A reference-dependent approach to WTP for priority. Tourism Management, 71(), 165-172. DOI: 10.1016/j.tourman.2018.10.003
URL Documento de licencia: https://repositori.urv.cat/ca/proteccio-de-dades/
DOI del artículo: 10.1016/j.tourman.2018.10.003
Entidad: Universitat Rovira i Virgili
Año de publicación de la revista: 2019
Tipo de publicación: Journal Publications
Repositori URV