Repositori URV

Identificador: TDX:1177

Handle: https://hdl.handle.net/20.500.11797/TDX1177

Autors:
Quer Etxeberría, Iñaki

Resum:
Startfromtheassumptionthatemployees, withitsintellectual capital, are part of businessstrategies to achievetheirgoalsand, most importantly, managingtheskills required and provided contribute to their achievement. We are therefore in the process of integrating human resources with business strategy. What once was staff now is human resources, and this supposed to do better in the market not only to organize but also set in motion all the resources towards the same goal, thus motivating people against a project and a particular strategy. This is a strategic vision that will necessarily be defined competencies that are required to manufacture the products and services we offer to themarket.Assembling all the concepts mentioned so far, the result is what we describe as the strategic framework for competency management, which integrates the knowledge of the people who make up the organization's human resources with the destination and purpose of the company is that customer satisfaction profitably, sustained over time and beneficial to society. To achieve this final objective it will be necessary to design and define a strategic plan with the 'what' needs to be done (goals and responsibilities) and the 'how' should do. It is in this second section where we competence management will add value and make improvements, according to the vision described by the company reaching the desired state by and for theorganization.In this turbulent environment of change, make a difference through continuous improvement and competitive advantage becomes indispensable and we intend to develop the thesis is to assess the role that knowledge plays in this scenario