Treballs Fi de GrauGeografia

F&B experience: Impact on customer satisfaction & hotel reputation of Estival Park

  • Identification data

    Identifier:  TFG:8454
    Handle: https://hdl.handle.net/20.500.11797/TFG8454
    Authors:  Rabina Reyes, Dicymee Andrei
    Abstract:
    This study analyzes the impact of F&B experience on customer satisfaction and hotel reputation at Estival Park Marena using online reviews from Google Reviews, TripAdvisor, and Booking.com.

  • Others:

    Department: Geografia
    TFG credits: 6
    Subject: Turisme
    Work's public defense date: 2025-06-05
    Creation date in repository: 2025-07-08
    Academic year: 2024-2025
    Student: Rabina Reyes, Dicymee Andrei
    Access rights: info:eu-repo/semantics/closedAccess
    Education area(s): Gestió de Turisme i Hoteleria
    Entity: Universitat Rovira i Virgili (URV)
    Confidenciality: No
    Project director: Bujalance López, Lourdes
    Language: en

  • Keywords:

    Food & Beverage
    Customer Satisfaction
    Guest Experience
    Tourism and leisure

  • Documents:

    Memòria

  • Cerca a google

    Search to google scholar