Articles producció científica> Gestió d'Empreses

The role of nationality and hotel class in guests’ satisfaction. A fuzzy-TOPSIS approach applied in Saint Petersburg

  • Identification data

    Identifier: imarina:9229409
    Authors:
    Martín, J.C., Rudchenko, V., Sánchez-Rebull, M.V.
  • Others:

    Author, as appears in the article.: Martín, J.C., Rudchenko, V., Sánchez-Rebull, M.V.
    Department: Gestió d'Empreses
    URV's Author/s: Sánchez Rebull, María Victoria
    Keywords: Tourist satisfaction Topsis Systems Service quality Reviews Outline Multicultural analysis Key hotel attributes Industry Hotel guests' satisfaction Hospitality Guest nationality Fuzzy numbers Customer satisfaction Cultural-differences Client satisfaction Attitudes gestió fuzzy
    Thematic Areas: Management Ciencias sociales Business, management and accounting (miscellaneous) Business, management and accounting (all)
    licence for use: https://creativecommons.org/licenses/by/3.0/es/
    Author's mail: mariavictoria.sanchez@urv.cat
    Author identifier: 0000-0003-0326-5699 0000-0002-9920-4104
    Record's date: 2023-06-09
    Papper version: info:eu-repo/semantics/publishedVersion
    Link to the original source: https://www.mdpi.com/2076-3387/10/3/68
    Papper original source: Administrative Sciences. 10 (3): 1-24
    APA: Martín, J.C., Rudchenko, V., Sánchez-Rebull, M.V. (2020). The role of nationality and hotel class in guests’ satisfaction. A fuzzy-TOPSIS approach applied in Saint Petersburg. Administrative Sciences, 10(3), 1-24. DOI: 10.3390/admsci10030068
    Licence document URL: https://repositori.urv.cat/ca/proteccio-de-dades/
    Article's DOI: 10.3390/admsci10030068
    Entity: Universitat Rovira i Virgili
    Journal publication year: 2020
    Publication Type: Journal Publications
  • Keywords:

    Business, Management and Accounting (Miscellaneous),Management
    Tourist satisfaction
    Topsis
    Systems
    Service quality
    Reviews
    Outline
    Multicultural analysis
    Key hotel attributes
    Industry
    Hotel guests' satisfaction
    Hospitality
    Guest nationality
    Fuzzy numbers
    Customer satisfaction
    Cultural-differences
    Client satisfaction
    Attitudes
    gestió fuzzy
    Management
    Ciencias sociales
    Business, management and accounting (miscellaneous)
    Business, management and accounting (all)
  • Documents:

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