Author, as appears in the article.: Martín, J.C., Rudchenko, V., Sánchez-Rebull, M.V.
Department: Gestió d'Empreses
URV's Author/s: Sánchez Rebull, María Victoria
Keywords: Tourist satisfaction Topsis Systems Service quality Reviews Outline Multicultural analysis Key hotel attributes Industry Hotel guests' satisfaction Hospitality Guest nationality Fuzzy numbers Customer satisfaction Cultural-differences Client satisfaction Attitudes gestió fuzzy
Thematic Areas: Management Ciencias sociales Business, management and accounting (miscellaneous) Business, management and accounting (all)
licence for use: https://creativecommons.org/licenses/by/3.0/es/
Author's mail: mariavictoria.sanchez@urv.cat
Author identifier: 0000-0003-0326-5699 0000-0002-9920-4104
Record's date: 2023-06-09
Papper version: info:eu-repo/semantics/publishedVersion
Link to the original source: https://www.mdpi.com/2076-3387/10/3/68
Papper original source: Administrative Sciences. 10 (3): 1-24
APA: Martín, J.C., Rudchenko, V., Sánchez-Rebull, M.V. (2020). The role of nationality and hotel class in guests’ satisfaction. A fuzzy-TOPSIS approach applied in Saint Petersburg. Administrative Sciences, 10(3), 1-24. DOI: 10.3390/admsci10030068
Licence document URL: https://repositori.urv.cat/ca/proteccio-de-dades/
Article's DOI: 10.3390/admsci10030068
Entity: Universitat Rovira i Virgili
Journal publication year: 2020
Publication Type: Journal Publications