Developement of a process map in a chemical industry

Identifier:  TFG:9321

Handle: https://hdl.handle.net/20.500.11797/TFG9321

Authors:  Fàbregues Mañé, Maria

Abstract:
This project involves the design of a process map for a chemical industry. It takes place at Moeve Asfaltos Tarragona, a company dedicated to the production and distribution of asphalt products. The approach follows ISO 9001 certification standards and the Lean Management methodology, aiming to improve operational efficiency and quality. Processes are structured into four main blocks: resource provision, management activities, product realization and analysis and measurement. Each process includes a technical data sheet outlining its mission, activities, responsible parties, inputs and outputs, critical success factors, performance indicators, and risks. Improvement plans are implemented for each process according to its specific needs, and a balanced scorecard is established for control and monitoring. The result is a management tool that enhances competitiveness and supports sustainable industrial development.